HOPE is part of USHEALTH Group’s overall commitment to serve the community. Not only in a supportive way, but also to make a positive difference. The program has become part of the infrastructure of USHEALTH Group and McQuagge’s leadership vision.
After McQuagge was chosen to lead USHEALTH Group, he wanted to realign the company’s message. Now USHealth Group would be more focused on communities. HOPE was a way to bridge a message of service along with a message of an obligation to people within the communities. Troy McQuagge believes it is a duty to serve.
When Hurricane Katrina caused record-breaking damage in New Orleans, USHEALTH Advisors were among several leaders to assist with recovery efforts. The first project for HOPE was to assist with the rebuilding of homes within New Orleans.
McQuagge partnered with other leaders to join forces. First, with the Phoenix of New Orleans (PNOLA) to restructure the mid-city areas with new housing. PNOLA is a nonprofit organization that is devoted to community restructuring and development. HOPE participated in a large project with PNOLA, resulting in safer homes for the community. USHEALTH Advisors were among the hundreds of volunteers that helped to rebuild.
The Crisis Nursery is another non-profit agency that provides shelter for children within the Phoenix and Scottsdale, Arizona metropolitan area. The organization provides essential needs for parents as well as parenting support services. Through HOPE, USHEALTH Advisors donated crucial items such as new shoes, clothing and baby formula to the organization.
There are many companies that do great things, but McQuagge believes that with HOPE the actions are defining the company’s “soul”. He says, “Every company has a soul. Our people have made it their mission to help and serve others…For me, there is no other noble way to run a business or live your life.”
Those sentiments are echoed throughout the company who continue to serve with honor and passion. For USHEALTH Advisors, HOPE has become more than just an acronym. This has become a way of daily living. Their dedication to the program is consistent among all staff, management and leaders.
These acts of kindness and compassion shown by USHEALTH Advisors have benefited HOPE recipients enormously. The actions have carved a pathway for others to follow. By proxy creating a call-to-action movement within the company.
Since becoming President and CEO, McQuagge has not only increased USHEALTH Group’s sales and profits for five consecutive years, but he has led in an extraordinary way to bring out the compassion within the company. With the implementation of HOPE, McQuagge has raised the company’s standing within the industry. The results of the program are immeasurable.